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Support

EigenWallet Support

Start with the documentation for installation, wallet backups and swap troubleshooting. Never share your recovery phrase, private keys or wallet password.

Support request preview

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Example requests

NameSubjectStatusDate
Alex M.Wallet sync issue on mobile
Resolved
Jun 15, 2026
Sara K.How to backup seed phrase?
In progress
Jun 18, 2026
David R.Transaction stuck pending
Open
Jun 20, 2026
Maria L.Feature request: XMR subaddresses
Open
Jun 20, 2026
Jonas P.Biometric login not working
Resolved
Jun 10, 2026